Central New York's Water Authority (OCWA)

(Agency)

Supplies water to the residents and business in the Central New York Region.

Eligibility: Residents of Onondaga County and parts of Cayuga, Madison, Oneida, and Oswego counties

Application Process: Call or go online for information and services

Required Documentation: Picture ID

Fees: Water rates vary depending on residential, commercial, industrial, municipal, or fire protection service needs; call for details

Onondaga County and parts of Cayuga, Madison, Oneida, and Oswego counties

Customer Service:

After-hours & weekends, Emergency Answering Service:

To Pay Bill by Phone:

Fax:

200 Northern Concourse
Syracuse NY 13212

Mailing Address:

PO Box 4949
Syracuse NY 13221-4949

Administrative hours: Monday - Friday, 8 AM - 4:30 PM
Emergency answering service available 24 Hours / 7 Days

Amy Allen
Executive Assistant
[email protected]
315-455-7061 x3180

Fully Accessible