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Family Support Services (FSS)


Provides a community-based system of care for families of children with disabilities. Offers both formal and informal services, with an emphasis on self-determination and family control, to help support families with children who have a disability. Offers family engagement activities, peer support, advocacy training, and parenting groups and classes.

Eligibility: Caregivers and families of children with suspected or known disabilities

Application Process: Call for information and to schedule an appointment

Required Documentation: None

Fees: None

Jefferson, Lewis and Saint Lawrence Counties

Map and Directions

Northern Regional Center for Independent Living (NRCIL)

210 Court Street
Watertown NY 13601

Website: www.nrcil.net

Hours: Monday - Friday, 8:30 AM - 4:30 PM and by appointment

Disabled: Fully Accessible

Bus: Watertown office is within 500 yards of the City Bus terminal; Lewis County does not have bus service.


Watertown Office: 315-785-8703

Lowville Office: 315-836-3735

Ogdensburg Office: 315-785-8703

Fax: 315-785-8612

TTY: 315-785-8704

Toll-Free: 800-585-8703

Website: www.nrcil.net

210 Court Street
Watertown NY 13601


Monday - Friday, 8:30 AM - 4:30 PM
Parent groups and family activities are available
call for details


Kathy Connor
Family Support Services Program Director
[email protected]
315-785-8703 x220

Aileen Martin
Executive Director
[email protected]

Disabilities Access

Fully Accessible


English, Spanish and American Sign Language by appointment, American Sign Language, Spanish

This program is offered at these sites:

Lowville Office

Main Address:

5520 Jackson Street

Lowville NY 13367

Business Line:

Ogdensburg Office

Main Address:

1033 Patterson Street

Ogdensburg NY 13669

Business Line:

Watertown Office

Main Address:

210 Court Street

Watertown NY 13601

Business Line:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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