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Upstate Connect


Provides free, confidential consumer health information and physician referral services for the general public. Offers 24-hour telephone triage nursing services to direct callers to the most appropriate level of medical care.

Eligibility: No restrictions

Application Process: Call for information and services

Required Documentation: None

Fees: None

Broome, Cayuga, Chemung, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, Saint Lawrence, Seneca, Tioga, and Tompkins counties

Map and Directions

SUNY Upstate Medical University

750 East Adams Street
Syracuse NY 13210

Website: www.upstate.edu

Hours: Administrative hours: Monday - Friday, 8:30 AM - 5 PM Services provided 24 Hours / 7 Days

Disabled: Fully Accessible


Toll-Free: 800-464-8668

Business Line: 315-464-8668

Email: [email protected]

Website: www.upstate.edu

750 East Adams Street
Syracuse NY 13210


24 Hours / 7 Days

Disabilities Access

Not applicable; services provided off-site


Interpreters available upon request

This program is offered at this site:

Downtown Campus

Main Address:

750 East Adams Street

Syracuse NY 13210

Cancer Center:
Emergency Department - Adults:
Emergency Department - Pediatrics:
Business Line:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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