Onondaga County Child Support Services

(Program)

Assists custodial parents and their children with locating absent parents, establishing paternity, obtaining support for their children, and enforcing the terms of the Family Court/Supreme Court orders of support.

Eligibility: Onondaga County residents with child support agreements or clients that need to establish paternity and a child support agreement for any child in their home

Application Process: Call or walk-in for information and services

Required Documentation: Call for required documentation

Fees: None; child support order amounts vary by case

Onondaga County

Map and Directions

Onondaga County Department of Social Services
(Agency)

421 Montgomery Street
Syracuse NY 13202

Website: www.ongov.net/dss

Hours: Monday - Friday, 8 AM - 4 PM

Disabled: Fully Accessible

Contact

Child Support Assistance Hotline: 888-208-4485

New York State Child Support Information Line: 800-846-0773 (Check on payment amounts/dates)

Debit Card Assistance: 866-461-4093

Onondaga County Family Court: 315-671-2000 (File a petition or check on a court date)

Business Line: 315-435-6839

Email: [email protected]

Website: www.ongov.net/dss/childSupport. html

421 Montgomery Street
Syracuse NY 13202

Hours

Administrative hours: Monday - Friday, 8 AM - 4 PM
Child Support Customer Service: Monday - Friday, 8:30 AM - 5 PM
Child Support Information Line available 24 Hours / 7 Days