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Consumer Directed Personal Assistance (CDPA)


Allows older and disabled individuals take charge of their home care services by hiring, scheduling, selecting needed activities of daily living are to be completed, and supervising the aides they've chosen.

Activities of daily living (ADLs) are defined asbathing or showering, dressing, getting in and out of bed or a chair, walking,using the toilet, and eating

Eligibility: Individuals with disabilities who: * have Medicaid * reside in New York State * willing and able to self-direct their services, or have a designated representative who is willing to do it * need assistance with daily living activities, home health care, or skilled nursing tasks as part of a long-term health condition or disability

Application Process: Call for information and services

Required Documentation: Call for required documentation

Fees: None

Cayuga, Cortland, Franklin, Jefferson, Madison, Oneida, Onondaga, Oswego, Seneca, St. Lawrence, and Tompkins counties

Map and Directions


1603 Court Street
Syracuse NY 13208

Website: www.accesscny.org

Hours: Monday - Friday, 8:30 AM - 4:30 PM

Disabled: Fully Accessible


Fax: 315-454-4611

Business Line: 315-410-3391 (CDPA Office)

Email: [email protected]

Website: www.accesscny.org/services/ consumer-directed-personal-assistance- cdpa- adults

1603 Court Street
Syracuse NY 13208


Administrative hours: Monday - Friday, 8 AM - 4 PM
Service hours available 24 Hours / 7 Days


Madison Grolling
Recruitment Coordinator
[email protected]

Elinor Fairbrother
Program Manager
[email protected]

Disabilities Access

Fully Accessible


Interpreters available as needed

This program is offered at this site:

AccessCNY Main Office

Main Address:

1603 Court Street

Syracuse NY 13208

Business Line:

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.

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