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Residential Treatment Facility (RTF)

(Program)

Provides holistic, strength-based mental health services in collaboration with youth and families to support the goal of safe reunification in the community. Together, youth and family members establish, learn, and practice skills and engage in therapeutic processes to heal from traumatic experiences and regain hope.

Eligibility: Children and youth ages 5 to 18 years with extreme emotional disturbances

Application Process: Submit application and supporting documentation to the county Single Point of Access (SPOA)

Required Documentation: Call for required documentation

Fees: Call for fee information

Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chenango, Clinton, Cortland, Delaware, Erie, Essex, Franklin, Fulton, Genesee, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, St. Lawrence, Schuyler, Seneca, Steuben, Tioga, Tompkins, Wayne, Wyoming, and Yates counties

Map and Directions

Hillside
(Agency)

215 Wyoming Street
Syracuse NY 13204

Website: www.hillside.com

Hours: Monday - Friday, 8 AM - 4:30 PM

Disabled: Fully Accessible

Contact

Toll-Free: 888-514-4455 (Service Integration)

After-Hours: 585-256-7500 (Service Integration)

Business Line: 315-258-2100

Email: [email protected]

Website: www.hillside.com


7432 County House Road
Auburn NY 13021

Hours

Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM
Services provided 24 Hours / 7 Days

Staff

Kathleen Curtis
Residential Director
[email protected]
315-258-2189

Disabilities Access

Fully Accessible

This program is offered at these sites:

Hillside Children's Center - Auburn

Main Address:

7432 County House Road

Auburn NY 13021

Toll-Free:
888-514-4455 (Service Integration)
After-Hours:
585-256-7500 (Service Integration)
Business Line:

Hillside Children's Center - Rochester Residential Services

Main Address:

1183 Monroe Avenue

Rochester NY 14620

Business Line:
585-256-7500 (Available 24 Hours / 7 Days)

Contact Community Services answers the 211CNY phone line
211CNY is answered by:
CONTACT COMMUNITY SERVICES, INC.
United Way

United Way of Central New York
United Way of Greater Oswego County
United Way of Northern New York, Inc.


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