Guided Search

211, a free service, connects callers to critical health and human services in their community. Find the resources you need!
Our navigator will provide resources that could help you or your client. If you’re unable to find a service, please dial 2-1-1 for assistance.

Looking for Services – Start Here


OPWDD’s Front Door is a person-centered program that prioritizes individual choices, needs, and desires in making decisions for a richer, fuller life for people with developmental disabilities.

Crisis Hotlines


Contact Hotline 315-251-0600

Lewis County Opportunities Crisis Hotline 315-376-4357

OCO Crisis Hotline (Oswego County Opportunities) 315-342-7618

Reachout of St. Lawrence County 315-265-2422

Jefferson County Mobile Crisis Services 315-782-2327

National Suicide Prevention Lifeline 1-800-273-TALK (8255)

All Helplines at 211 CNY.com

Community Initiatives

We enjoy helping every way we can.
In addition to referring callers to a wide range of health and human service resources, 211 offers specialized resources to address specific needs and situations.

Community Needs Data

Top 10 Community Needs 2019

  • Homeless Services
    6337
  • Food Assistance
    3516
  • Housing Assistance
    3354
  • Holiday Programs
    1533
  • Mental Health
    1446
  • Legal Assistance
    1326
  • Health Care
    1248
  • Government Services
    1143
  • Material Goods
    891
  • Transportation
    537
  • Substance Use
    527
0 1000 2000 3000 4000 5000 6000 7000

456,859

Total Call in 2019

1,587,859

Total People Served in 2019


12,586
Veterans Served


14,896
Pregnant Women Served


92,586
Children 0-5 Served


112,586
Total Families Served

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