Helplines

AIDS & HIV
Bullying
Child Abuse
COVID-19
Crisis Hotlines
Disaster
Domestic Violence
Eating Disorders
Food
Gambling
Grief & Loss
Homelessness & Runaways
Human Trafficking
Legal Referral
LGBT Support
Medical
Mental Health
Poison Control
Pregnancy & Parenting
Self-Harm
School Violence
Seniors
Sexuality & Sexual Health
Social Media Reporting
Substance Use
Suicide
Veterans
Youth

AIDS & HIV

National AIDSinfo Line
1-800-HIV-0440 (448-0440)
Hours: Monday-Friday, 1pm-4pm
www.aidsinfo.nih.gov

New York State HIV/STI/HCV Hotline
1-800-541-2437
Hours: Monday-Friday, 8am-8pm; Saturday-Sunday, 10am-6pm
www.nyaidsline.org/

New York State HIV Counseling Hotline
1-800-872-2777
Hours: Monday-Friday, 8am-8pm; Saturday-Sunday, 10am-6pm
www.health.ny.gov/diseases/aids/consumers/condoms/resources.htm

Bullying

CyberTipline
1-800-843-5678
Hours: 24/7
www.cybertipline.org

STOMP Out Bullying
HelpChat Line
Hours: Monday, Tuesday, and Thursday, 6pm-12am; Friday, 7pm-12am
www.stompoutbullying.org

Child Abuse

Childhelp USA National Child Abuse Hotline
1-800-4-A-CHILD (422-4453)
Hours: 24/7
www.childhelp.org

National Center for Missing & Exploited Children
1-800-THE-LOST (843-5678)
Hours: 24/7
www.missingkids.com

NYS Mandated Reporter Hotline
1-800-635-1522
Hours: 24/7
www.mandatedreporter.org

NYS Child Abuse Hotline
1-800-342-3720
Hours: 24/7
www.ocfs.state.ny.us/programs/cps/

COVID-19

New York State COVID-19 Hotline
1-888-364-3065
Hours: 24/7
www.coronavirus.health.ny.gov/

COVID-19 Emotional Support Hotline (NY Project Hope)
1-844-863-9314
Hours: Daily, 8am-10pm
www.nyprojecthope.org

New York State Vaccination Hotline
1-833-NYS-4-VAX (697-4829)
Hours: Daily, 7am-10pm
www.covid19vaccine.health.ny.gov

Disaster

SAMHSA Disaster Distress Hotline
1-800-985-5990
Hours: 24/7
www.disasterdistress.samhsa.gov

Domestic Violence

Loveisrespect, National Teen Dating Abuse Helpline
1-866-331-9474
Hours: 24/7
www.loveisrespect.org

National Domestic Violence Hotline
1-800-799-SAFE (7233)
Hours: 24/7
www.thehotline.org

Rape, Abuse, and Incest National Network
1-800-656-HOPE (4673)
Hours: 24/7
Child Abuse

Jefferson County Domestic Violence Hotline
1-315-782-1855
Hours: 24/7
www.vacjc.com

Lewis County Domestic Violence Hotline
1-315-376-HELP (4357)
Hours: 24/7
www.lewiscountyopportunities.org

Onondaga County Domestic Violence Hotline
1-315-468-3260
Hours: 24/7
www.verahouse.org/

Oswego County Domestic Violence Hotline
1-315-342-1600
Hours: 24/7
www.oco.org

St. Lawrence County Domestic Violence Hotline
1-315-379-9845
Hours: 24/7
www.slvrenewalhouse.org/

Eating Disorders

National Association of Anorexia Nervosa and Eating Disorders
1-888-375-7767
Hours: Monday-Friday, 10am-10pm
www.anad.org

National Eating Disorders Association
1-800-931-2237
Hours: Monday-Thursday, 11am-9pm; Friday, 11am-5pm
www.nationaleatingdisorders.org

Food

USDA National Hunger Hotline
1-866-3-HUNGRY (348-6479)
Hours: Monday-Friday, 7am-10pm
www.hungerfreeamerica.org

Gambling

National Council on Problem Gambling
1-800-522-4700
Hours: 24/7
www.ncpgambling.org

NYS OASAS HOPEline
1-877-8 HOPE NY (846-7369)
Hours: 24/7
www.oasas.ny.gov/hopeline

Gamblers Anonymous
1-855-222-5542
Hours: 24/7
www.gamblersanonymous.org

Grief & Loss

National Tragedy Assistance Program for Survivors (TAPS)
1-800-959-TAPS (8277)
Hours: 24/7
www.taps.org

Hope for Bereaved
1-315-475-4673
Hours: Monday-Friday, 8am-4:30pm
www.hopeforbereaved.com

Homelessness

National Runaway Safeline
1-800-RUNAWAY (786-2929)
Hours: 24/7
www.1800runaway.org

Human Trafficking

National Human Trafficking Hotline
1-888-373-7888
Hours: 24/7
www.humantraffickinghotline.org/

Safe Harbor Trafficking & Exploitation Hotline
1-315-218-1966
Hours: 24/7
www.mcmahonryan.org

Legal Referral

New York State Bar Association Lawyer Referral Services
1-800-342-3661
Hours: Monday-Friday, 9:30am-12pm
www.findalawyernys.org/

Onondaga County Lawyer Referral Services
1-315-471-2690
Hours: Monday-Friday, 9am-4pm
www.onbar.org/find-a-lawyer

Oswego County Lawyer Referrals
1-315-532-6900
Hours: M – F, 8 AM – 4 PM
www.lasmny.org/Programs/Office%20Contact%20List.shtm

Jefferson & Lewis County Lawyer Referrals
1-315-955-6700
Hours: M – F, 8 AM – 4 PM
www.lasmny.org/Programs/Office%20Contact%20List.shtm

LGBT Support

Gay & Lesbian National Hotline
1-888-THE-GLNH (1-888-843-4564)
Hours: 24/7
www.glbtnationalhelpcenter.org

LGBTQ
Trans Lifeline
(877) 565-8860

National Trevor HelpLine
1-866-488-7386
Hours: 24/7
www.thetrevorproject.org/

GLBT National Youth Talkline
1-800-246-PRIDE (7743)
Hours: M – F, 4 PM – Midnight, Sat, Noon – 5 PM
www.glnh.org/talkline

Medical

Upstate Connect Information Line
1-315-464-4175
Hours: 24/7
www.upstate.edu/

Physicians and Healthcare Community Referral Service through Community General Hospital of Syracuse
1-315-492-5011
Hours: M – F, 9 AM – 5 PM
www.upstate.edu/community

Onondaga County Medical Society
1-315-424-8118
Hours: M – F, 8 AM – 4:30 PM
www.oncms.org

Physician Referral Service through Lewis County General Hospital
1-315-376-5201
M – F, 8:30 AM – 4:30 PM
www.lcgh.net/

Mental Health

A Counselor’s Guide to Mental Health and Wellness
Bradley University
https://onlinedegrees.bradley.edu/counseling/masters/a-counselors-guide-to-mental-health-and-wellness/

National Institute of Mental Health Information Center
1-866-615-6464
Hours: M – F, 8 AM – 8 PM
www.nimh.nih.gov/site-info/contact-nimh.shtml

National Alliance on Mental Illness (NAMI)
1-800-950-NAMI (6264)
Hours: M – F, 8 AM – 4:30 PM
www.nami.org/

Sirius Project
http://sirius-project.org
Recovery-focused site for people with past or present mental health problems.

Poison Control

Upstate New York Poison Center
1-800-222-1222
Hours: 24/7, 365 days a year
For poison emergencies and questions about poisons
Covers 54 counties of NY, including this 211 service coverage area
www.upstatepoison.org

Pregnancy & Parenting

American Pregnancy Helpline
1-866-942-6466
Hours: 24/7
www.thehelpline.org

Baby Safe Haven
1-888-510-BABY (2229)
Hours: 24/7
www.safehaven.tv/states

Birthright International
1-800-550-4900
Hours: 24/7
http://birthright.org/en/

Pregnancy Risk Network
800-724-2454
www.pregnancyrisknetwork.org

School Violence

SPEAK UP
1-866-SPEAK-UP (773-2587)
Hours: 24/7
www.bradycampaign.org/our-work/changing-culture

Self-Harm

The Cornell Research Program on Self-Injury and Recovery
Summarizes research on self injury and provides prevention & treatment information and resources.
http://www.selfinjury.bctr.cornell.edu/

HelpGuide.org
Sign and symptoms of self-harm; coping techniques.
https://www.helpguide.org/articles/anxiety/cutting-and-self-harm.htm

S.A.F.E. Alternatives
Information line, referrals and support
1-800-366-8288 (800-DONTCUT)
Hours: 24/7
https://selfinjury.com

Sirius Project, Self-Harm
http://sirius-project.org/2011/08/16/distractions-and-alternatives-to-self-harm/

Seniors

NYS Office of Aging Helpline
1-800-342-9871
Hours: M – F, 8 AM – 4 PM
www.aging.ny.gov/NYSOFA/Programs/CaregiverSvcs/Helpline.cfm

Onondaga NY Connects
1-315-435-1400
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

St. Lawrence NY Connects
1-888-730-4730
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

Lewis NY Connects
1-315-376-5806
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

Jefferson NY Connects
1-315-785-5081
Hours: M – F, 8 AM – 4 PM
https://ny.getcare.com/programs.php

Sexuality & Sexual Health

American Sexual Health Association
1-919-361-8488
Hours: M – F, 8 AM – 8 PM
www.ashastd.org

Planned Parenthood National Hotline
1-800-230-PLAN (7526)
Hours: 24/7
www.plannedparenthood.org/

CDC National STD Hotline
1-800-232-4636
Hours: 24/7
www.usa.gov/directory/federal/cdc-national-std-hotline.shtml

NYS Growing Up Healthy Hotline
1-800-522-5006
Hours: 24/7
www.health.ny.gov/community/pregnancy/health_care/prenatal/guh.htm

Social Media Reporting for Concerning Messages

Facebook
Anonymously report someone who may be suicidal.
https://www.facebook.com/help/contact/?id=305410456169423

Help Someone Else
Suicide Prevention Lifeline
1-800-273-8255 (TALK)
https://suicidepreventionlifeline.org/help-someone-else/

Instagram
Report threats of suicide or self-injury.
https://help.instagram.com/388741744585878

Twitter
Report threats of suicide or any form of self-harm.
https://support.twitter.com/forms/suicide

YouTube
To report suicidal content, click on flag icon under a video and select “harmful dangerous acts” and then “suicide or self-injury.”

Substance Use

Addiction Center
1-800-586-9670
Hours: 24/7
https://www.addictioncenter.com/

National Al-Anon/Alateen
1-888-425-2666
Hours: M – F, 8 AM – 6 PM
www.al-anon.alateen.org/index.php

National Alcohol and Substance Abuse Information Center
1-800-784-6776
Hours: 24/7
www.addictioncareoptions.com

National Institute on Alcohol Abuse & Alcoholism
1-800-662-HELP (4357)
Hours: 24/7
www.niaaa.nih.gov

National Council on Alcoholism and Drug Dependence Hopeline
1-800-622-2255
Hours: 24/7
www.ncadd.org

NYS OASAS HOPEline
1-877-8 HOPE NY (846-7369)
Hours: 24/7
www.oasas.ny.gov/index.cfm

NYS OASAS Substance Abuse Information & Referral Hot Line
1-800-522-5353
Hours: 24/7
www.oasas.ny.gov/index.cfm

CNY Narcotics Anonymous
1-315-472-5555
Hours: 24/7
www.honyana.org

CNY Crouse Neonatal Abstinence Syndrome (NAS) Hopeline
1-315-218-1965
Hours: 24/7
www.crouse.org/health/CIB/Neonatal%20Drug%20Withdrawal/

Syracuse Behavioral Healthcare Hotline
1-315-471-0568
Hours: 24/7
www.sbh.org/

Suicide

National Suicide Prevention Lifeline
1-800-784-2433 or 1-800-273-8255
Hours: 24/7
www.suicidepreventionlifeline.org

National Suicide Hopeline
1-800-442-HOPE (4673)
Hours: 24/7
www.hopeline.com

Contact Hotline
1-315-251-0600
Hours: 24/7
http://contactsyracuse.org

REACHOUT of Saint Lawrence County
1-315-265-2422
Hours: 24/7
www.reachouthotline.org

Veterans

National Veterans Crisis Line
1-800-273-8255 Press 1
Hours: 24/7
www.syracuse.va.gov/emergency/

National Veterans Helpline
1-800-507-4571
Hours: 24/7
www.syracuse.va.gov/emergency/

CNY Veteran Medical Information Line
1-888-838-7890
Hours: 24/7
www.syracuse.va.gov/emergency/

Youth

Boys Town National Hotline
1-800-448-3000
Hours: 24/7
www.boystown.org/hotline

Thursday’s Child National Youth Advocacy Hotline
1-800-USA-KIDS (872-5437)
Hours: 24/7
www.thursdayschild.org

Syracuse Booth House
1-800-660-6999
Hours: 24/7
syracuseny.salvationarmy.org/SyracuseNY/YouthShelters

Onondaga County OnCare Information Line
1-315-435-2884
Hours: M – F, 8:30 AM – 4:30 PM
www.oncaresoc.org/

Crisis Chat

Talk it out online with Crisis Chat.

Crisis Chat is available 24/7 from the National Suicide Prevention Lifeline.

Crisis Text

Talk it out via text with Crisis Text.

Crisis Text Line is available 24/7. Text HOME to 741-741.

You can also call Contact’s 24-hour hotline at 315-251-0600.