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If you are calling from outside Central or Northern NY or cannot directly dial 2-1-1, call (844) 245-1922.
You can also text your zip code to: 898-211
Or, email: [email protected]

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    Privacy and data collection

    We respect the privacy of every individual who visits our website and adhere to state and federal privacy laws. This privacy policy outlines the information 211 CNY collects through our website and how we use that information. By using this site, you are indicating that you agree to this policy.

    Some sections of this website may collect and retain personally identifiable information about you, such as your name, address, telephone number or email address, etc. Your email address and/or contact information will not be provided to any third parties, without prior consent.

    We also collect certain technical information with regard to your use of our website. However, this information does not allow us to identify you personally. This information may include the type of Internet browser, computer operating system you are using, or the name of the website from which you linked to our site.

    Inclusion/Exclusion Policy

    View our Inclusion/Exclusion policy to learn about the types of resources included in the 211 CNY database.

    inclusion/exclusion policy

    Looking to add or update your information?

    Agencies wishing to update or add their organization to the 211 CNY database should visit our Agency Partners page for more details.

    You can also email suggested updates to [email protected].
    Agency Partners