Alzheimer’s Association 24 Hour Helpline

Alzheimer’s Association 24 Hour Helpline

Provides a 24-hour hotline staffed by dementia experts who assess situations and provide assistance. Care consultations available free of charge. Callers may inquire about TrialMatch, a program that matches individuals with dementia with clinical trials. An individual profile is created and matched with clinical trials.

Eligibility: No restrictions

Application Process: Call for information and services

Required Documentation: None

Fees: None

Service Area: Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, and Tompkins counties

Languages: Language Translation Line available

Staff Contact:

Megan Wright
Program Operations Coordinator
[email protected]
315-472-4201

Kate Flannery
Executive Director of Upstate New York
[email protected]
315-472-4201

TTY: 866-403-3073

Toll-Free: 800-272-3900

Email: [email protected]

Website: www.alz.org/cny

Address: 5015 Campuswood Drive
Suite 102
East Syracuse NY 13057

Hours:
24 Hours / 7 Days

Accessibility: Fully Accessible

This program is offered by the following agency:

Alzheimer's Association, Central New York Chapter