Medical Answering Services, LLC

Medical Answering Services, LLC

Acts as a third party vendor to schedule non-emergency medical transportation for eligible Medicaid recipients traveling to Medicaid-covered services. Does not provide transportation for shelter related needs.

Transportation must be set up by the medical provider during business hours, at least 24 hours in advance. Recipients can schedule transportation for themselves during business hours, at least 72 hours in advance.



Eligibility: Medicaid recipients who have an active Form 2015 that has been completed by their medical provider and entered into the Medicaid database.

Application Process: Call or go online to schedule a ride

Required Documentation: None

Fees: Covered by Medicaid for those who qualify

Service Area: 60 Counties throughout New York State

Languages: Spanish, Russian, Cantonese

Staff Contact:

Upstate Hotline: 866-932-7740

Fax: 315-299-2786

Email: [email protected]

Website: www.medanswering.com

Address: PO Box 12000

Syracuse NY 13218

Hours:
Administrative hours: Monday - Friday, 8 AM - 5 PM
Services provided 24 Hours / 7 Days

Accessibility: Not applicable; services provided off-site

This agency has the following programs: