National Grid Consumer Advocacy

National Grid Consumer Advocacy

Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.

Advocates

Anne O'Connell - Otsego, Rensselaer, Schenectady, and Schoharie counties

Aurora Navarro - Jefferson, Lewis, Oswego, and St. Lawrence counties

Kari Kelly -Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, Saratoga, Warren, and Washington counties

Kristie Alcindor - Albany and Columbia counties

Martani DeRooy - Herkimer and Oneida counties

Victoria Homer -Chenango, Cortland, Madison, and Onondaga counties


Greene County is covered by Central Hudson Gas and Electric.

Eligibility: Individuals who are low and moderate income, elderly, have special needs, and/or disabled

Application Process: Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area

Required Documentation: Call for required documentation

Fees: None

Service Area: Massachusetts, New York, and Rhode Island

Consumer Advocate: 800-642-4272

Email: [email protected]

Website: www.nationalgridus.com/

Address: 300 Erie Boulevard West

Syracuse NY 13202

Hours:
Monday - Friday, 8 AM - 5 PM

Accessibility: All locations Fully Accessible

This program is offered by the following agency:

National Grid